Not resolved
2.5
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
0 comments

I purchased a brand new sealed in the box freezer model fp630.I plugged the freezer in with the supplied 12v power cable and nothing happened.

I tested for power with my multimeter and had none. I took the plug apart to check the fuse and found that one of the wires wasnt connected inside. I immediately emailed the warranty email and got an immediate response that i would be contacted in 1 to 2 business days. Its been 3 full days with no response or resolution.

I sent detailed emails with great pictures of the unit and cord. Very disappointing customer service. This is such an amazing unit and is soooooo quiet.

I would love to give a great review and recommend it to other drivers but due to such awful customer unservice I will do neither.Steven

Review about: Edgestar Fp630 Freezer.

Reason of review: Damaged or defective.

Had an Experience with EdgeStar?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like